TESTIMONIES
Subject: Thank you for the great service
From: Angela Prior a.prior@comcast.net
Date: Tue, Dec 14, 2010 12:19 am
To: silky@mastervaletcustomtransport.com
Your guys did a great job during the Christmas party. Thank you.
Angela M Prior, MS PhD
Epidemiology Solutions, LLC
4819 Laurel ST
Bellaire, Texas 77401
713-823-43xx
A.Prior@comcast.net
Subject: Thank you!
From: Melissa Fritsche melissa.fritsche@houstontech.org
Date: Tue, Nov 23, 2010 3:13 pm
To: silky@mastervaletcustomtransport.com
Hi Silky,
I just wanted to express my sincere gratitude for all your help with the valet today. I was so nervous yesterday about things so abruptly going awry, but you made me feel so much more at ease as soon as I spoke with you. What a smooth and easy process you made it.
I also really wanted to commend the attendants that came over today, especially our head attendant who worked out a great option for our terrible parking situation. It was a bit of a hassle figuring out exactly where to park, but they did a fabulous job - really wonderful and friendly guys. Even the attendees for our event complimented how nice they were.
Had to say thanks again. Have a wonderful Thanksgiving weekend!
Best,
Melissa Fritsche
Administrative Assistant
Houston Technology Center
410 Pierce Street
Houston, Texas 77002
Direct: 832-476-9281
Main: 713-658-1750
Fax: 713-658-1744
www.houstontech.org
From: Christina Rodrigues crodriguez@Neighborhood-Centers.org
Date: Fri, Nov 12, 2010 9:41 am
To: silky@mastervaletcustomtransport.com
Hello Silky;
Thank you for soliciting our feedback. Your staff was on time and very professional. They listened to our host and their wishes about how the cars should enter and exit the property. All three were courteous and professional.
We will definitely consider using Master Valet again in the future.
Christina Rodriguez
Assistant Director of Volunteer Engagement and
Special Events
Neighborhood Centers Inc.
Lifting Hearts. Building Futures.
P: 713.669.5271
F: 713.669.5236
www.neighborhood-centers.org
A United Way Agency
From: Mandy Millen mandy@everlittledetailevents.com
Date: Mon, Oct 25, 2010 9:21 pm
To: silky@mastervaletcustomtransport.com
Silky,
Everything was great, I will definitely use you again for any valet needs. Thanks so much,
Mandy Millen
Every Little Detail Weddings & Events
www.everylittledetailevents.com
713.851.669x
Subject: Re: Revised Contract for services;
From: Stephanie Welch info@theadamsgroup.com
Date: Fri, Oct 15, 2010 10:10 am
To: silky@mastervaletcustomtransport.com
I just wanted to let you know that Ernest and his team did a wonderful job on valet service for us on both Wednesday and Thursday this week – thank-you! Ernest was very helpful and it was great to have such excellent service. We appreciate it!
Stephanie Welch
The Adams Group
Subject: Re: Revised Contract for services;
From: jeff bradley jefftex3@att.net
Date: Wed, Sep 22, 2010 6:43 am
To: silky@mastervaletcustomtransport.com
YOU SERVICE WAS TOP NOTCH!!!! I WILL EXPLAIN THIS NEW CONTRACT FOR DECEMBER 2010 EVENT TO MRS. WHITFIELD, AND WILL FAX IT BACK TOMORROW.
MANY MANY MANY THANKS!!
JEFF
Subject: RE: Requesting Information from Master Valet Parking
From: dgreggjr@gregggregg.com
Date: Sat, July 03, 2010 11:47 am
To: ernest@mastervaletcustomtransport.com
Silky took care of getting my services scheduled for today, she's efficient and pleasant. Sorry for short notice. Thank you.
Dick Gregg Jr.
dgreggjr@gregg-gregg.com
16055 Space Center Boulevard
Houston, Texas 77062
Phone: (281) 480-12xx Fax: (281) 480-12xx
www.gregg-gregg.com
Subject: Re: Limo Contract/Agreement;
From: Debbie Simpson dubblebubble00@yahoo.com
Date: Mon, Jun 07, 2010 10:18 am
To: silky@mastervaletcustomtransport.com
Hi Silky,
Thank you for everything.
The limo service was nice, and Jeremy and Valerie said the chauffeur was super. It all worked out great.
Again, thank you so much.
Debbie Simpson
Subject: RE: Event outcome
From: "Ada Petro" adapetr@sbcglobal.xxx
Date: Sun, May 02, 2010 11:32 pm
To: silky@mastervaletcustomtransport.com
Silky,
The services were outstanding as usual. I appreciate the professional and courteous attention you and the valet staff have given to me over the years. It is a pleasure doing business with you and your company.
Thank you for your follow-up and I hope you have a great day.
Ada Petr
Subject: RE: Event outcome
From: "Ada Petro" adapetr@sbcglobal.xxx
Date: Sun, May 02, 2010 11:32 pm
To: silky@mastervaletcustomtransport.com
Silky,
The services were outstanding as usual. I appreciate the professional and courteous attention you and the valet staff have given to me over the years. It is a pleasure doing business with you and your company.
Thank you for your follow-up and I hope you have a great day.
Ada Petr
Subject: RE: Confirmation & Reminders for valet services
From: "Sandra Shaffer" sandra@personaspa.xxx
Date: Fri, April 09, 2010 10:12 am
To: sofia@mastervaletcustomtransport.com
Thank you for coordinating your services and having a team that took great care of our clients!
Sandra
Subject: RE: Confirmation & Reminders for valet services
From: "Jennie Perry" jperry@pdq.xxx
Date: Wed, April 28, 2010 9:13 am
To: sofia@mastervaletcustomtransport.com
Thanks for the great service at our event last night.
Jennie Perry
Subject:
From: "Hickl, Jeffery A. (US-Houston)" hickl@deloitte.xxx
Date: Wed, Apr 07, 2010 2:18 pm
To: silky@mastervaletcustomtransport.com
Silky,
I wanted to thank the valet team and the limo driver for the services provided the night of our wedding. I heard nothing but good things about the valet service and even heard they had to help push a couple cars out that had got stuck in the yard. Also, the limo was first class and a was much more than we expected. It was an extremely relaxing ride after an eventful day.
We were not as well prepared as we would have liked that night and did not have cash to tip the valet and limo driver. We have a tip that we would like each of the 5 valets and limo driver to have. Please let me know if it is ok to drop it by your location on Wirt Road. It would be cash so I would prefer not to mail.
Thanks again for everything. We were very pleased with the services.
Jeff Hickl
From: "Lori Alexander"
Date: Mon, Feb 01, 2010 5:47 pm
To: silky@mastervaletcustomtransport.com
Hello,
I wanted to email a quick thank you to everyone who helped make Saturday night a success. I am taking off the next two days to recuperate, but will send everyone a more official thank you when I return!
We couldn't have thrown this premiere event without all of our Houston Press staff, artists, sponsors, restaurants, performers, fashion show participants, and of course the people behind the scenes, Excel Pours, AVTS, Master Valet, Ray from Aztec, WashAmerica, and Le Jardiniere.
Our editorial department works extremely hard to find the artists and organizations worthy of our MasterMinds Awards. Thank you!
A BIG THANK YOU to Jon Deal and his crew, for so graciously letting us host our event at Winter Street.
Hope to work with you all again next year!
Hugs, hugs, hugs for my two Marketing Department girls, Krissy and Picos. They are the best help I could ever ask for.
Sincerely,
Lori
RE: [FWD: Your custom quote;]
From: "CHER BINKS" CherBinksEvents@comcast.net
Date: Mon, Jan 18, 2010 8:43 am
To: silky@mastervaletcustomtransport.com
Silky:
Thank you for your help on Saturday. Your boss/owner was �on his game� and, believe it or not, the customer has no idea there was a snag.
I wrote him a check, so just send me an invoice for my file.
FYI � this is the first time this client has �allowed� me to use my valet � they have their own but I pushed a bit and I�m so glad I did.
Good job � thanks for quick response.
Chow for now,
Cher Binks
Event Rentals & Consulting
Tel: (281) 235-2992
Fax: (281) 749-8290
e-mail: CherBinksEvents@comcast.net
"we cannot become what we need to be by remaining what we are ...."
Subject: Hello
From: "Judy Andrews" Judithphdjud@yahoo.com
Date: Tue, Dec 22, 2009 12:58 pm
To: silky@mastervaletcustomtransport.com
Silky,
The valets did a great job, thanks so much.
Judith Andrews Ph.D.
240 Kipling
Houston, TX 77098
Office: (713)528-65xx
Cell: (281)788-78xx
judithphdjud@yahoo.com
From: "Channing Smith"
Date: Tue, Nov 17, 2009 3:03 pm
To: silky@mastervaletcustomtransport.com
You guys did great last year, I would love to use ya�ll again this year. Call me to set it up....
Channing Smith, Events Coordinator
Associated Builders & Contractors
3910 Kirby Drive, Suite 131, Houston 770989
O 713.523.6222 | F 713.874.0747
www.abchouston.org
From: "Jennie Perry"
Date: Wed, Oct 21, 2009 12:24 pm
To: sofia@mastervaletcustomtransport.com
All went well at our party last night, many complements on your staff.
Thank you very much,
Jenny Perry
From: "angie"
Date: Tue, Apr 07, 2009 11:20 am
To: silky@mastervaletcustomtransport.com
What an awesome crew y'all have!!!!!!
Thank you for working with us. It was a great night and your guys were very professional.
I will pass your name along at our next Houston-area marketing meeting for sure.
Angie
Marketing Director
Chick-fil-A of Sugar Land
281-768-9251
http://www.cfasugarland.com/
From: "Juliana Villarreal"
Date: Tue, Apr 07, 2009 11:20 am
To: silky@mastervaletcustomtransport.com
Hi Silky!
Thanks for everything Friday night. The service was great and Efrain was very nice and helpful. I didn't get to go outside at all during the evening, but I heard good things about you guys.
Thanks again.
Juliana.
From: Laren Aglubat <lauren.aglubat@xxxxxx.com>
Date: Thu, Mar 19, 2009 6:43 pm
To: silky@mastervaletcustomtransport.com
Hi Silky!
Thank you so much for revising and sending me the new quotes!! I will print them out tommorrow and will let you know which quote we decide to go with so then we can confirm everything with a contract!
I appreciate you taking the time to talk everything through with me and I feel very confident knowing that you all are very familiar with the area and neighborhood.
I will get back with you tomorrow first thing!
Thank you,
Lauren Aglubat
From: "Julie Nelson" <julie@corporatecatering.com>
Date: Mon, Mar 02, 2009 2:51 pm
To: sofia@mastervaletcustomtransport.com
Quote looks awesome. I am using yours to submit. I will let you know when I find out if your are booked or not and give you a credit card number.
Thanks!
Julie Nelson
Corporate Catering
Phone: 281-977-xxxx
Cell: 713-303-xxxx
Fax: 713-758-xxxx
www.corporatecateringconcierge.com
From: Lessa Love <leesa_love@administaff.xxx>
Date: Wed, Feb 11, 2009 3:18 pm
To: silky@mastervaletcustomtransport.com
Thanks to both of you! You all are always so professional. It is a pleasure to work with your company.
Leesa Love
From: Virginia Reismen EdD"
Date: Tue, Feb 03, 2009 10:49 am
To: silky@mastervaletcustomtransport.com
Dear Silky,
We are in need of your services again as we plan another party. My daughter and I have both used your company in the past and have been so impressed.
Here is what we need:
We are planning a shower on April 23, 2009 for about 70 people. I will have a better understanding of actual numbers a little later. The address is 9xx Chatsworth, Houston, Texas 77024. This is off Memorial and Buckingham. Your company was there for her Christmas party in December. Please let me know what we need to do from here and if you, in fact, have that day available. The party will be from noon to 2.
Most sincerely,
Virginia Reismen
713.984.xxxx
From: Calvin Brown <cbrown@horizonbay.xxx>
Date: Fri, Jan 23, 2009 3:12 pm
To: silky@mastervaletcustomtransport.com
Silky,
Your team did an excellent job for us. Could you please send me an invoice?
Thanks,
Calvin Brown
Executive Director
The Terrace at MemorialCity
11900 Barryknoll Lane
Houston, Texas 77024
Office: 713-932-xxxx
Fax: 713-932-xxxx
www.horizonbay.com
From: "Hyde, Lydia" Hyde@tamu.xxx
Date: Wed, December 10, 2008 10:00 am
To: lina@mastervaletcustomtransport.com
Lina,
Can you add an additional $180 to the invoice for the tip for the guys and resend me an updated final invoice? Each should receive $30. They did an awesome job! I hate that it was so cold. All the guest were very appreciative of having the valet available! Thanks so much for your great service.
Lydia Hyde
Events Coordinator
Office of the Chancellor
The Texas A&M University System
200 Technology Way, Suite 2043
College Station, Texas 77845
OFFICE 979.458.63xx
CELL 979.777.xxxx
FAX 979.458.60xx
Hyde@tamu.xxx
From: Jereme Morris <perfectionplanning@xxxxx.com>
Date: Fri, Nov 14, 2008 10:06 pm
To: sofia@mastervaletcustomtransport.com
Hello Sofia and Silky:
I want to thank you for the help with the Party. The Three Guys you sent me were great. They helped set the mood of the party.
Thanks again.
Jereme Morris
Date: Fri, Nov 3, 2008 5:13 pm
Excellent pricing my friend! From now on, you get all of my business! I am sending this to San Antonio for signature and have asked them to sign and send back tonite. If you don't have it by noon tomorrow, please let me know and I will take the matter in to my own hands.
Thanks a million!
Melissa Krauser
From: Shirl Riccetti < sriccetti@xxxxx.net>
Date: Tue, Oct 7, 2008 8:45 am
To: silky@mastervaletcustomtransport.com
Silky:
Another note to tell you how pleased we were with your Valet Service. The men were very polite and smiling. They even closed the gates in the extra lot, which I personally appreciated.
Thank you,
Shirl Riccetti
From: Hector Sanchez <hdsanchez@xxxxxxxx.net>
Date: Wed, Aug 20, 2008 6:13 pm
To: silky@mastervaletcustomtransport.com
Silky,
I like the price and the speedy response! No need for the three dollar charge to the guests. I would like a contract to book your services for this night. Thank you so much for everything! We need to sit and discuss service for my restaurant! The address for the function is 11922 Gallant Ridge Lane in the Royal Oaks Country Club Community.
Thank you again!
David Sanchez
From: Kathy Gilmore <kndgilmore2@xxxxxxx.net>
Date: Sun, May 18, 2008 9:57 pm
To: silky@mastervaletcustomtransport.com
Thanks Silky, It was a great wedding service at Heaven on Earth. I will check any upcoming events when I get in to the office tomorrow.
Kathy Gilmore
From: Paula Narcisse <pnarcisse@xxxxxxx.net>
Date: Mon, May 5, 2008 5:20 am
To: silky@mastervaletcustomtransport.com
Hello Silky,
Everything turned out awesome!!!!!!!!! I will definitely use your service again! Thanks for the great work!!!
Paula Narcisse
From: Events by Susan
Date: Sun, Mar 16, 2008 8:25 pm
To: silky@mastervaletcustomtransport.com
Dear Silky and Staff,
Thank you for an Excellent Job on Saturday, March 8 ( Webb-Day Wedding). What a great team! The clients were very pleased and the guest were delighted to have valet services.
Happy Easter,
Susan and Staff
http://www.events-by-susan.com/
From: Angie Thomason <thomason@xxxxxxx.com)
Date: Fri, January 18, 2008 9:46 am
To: lina@mastervaletcustomtransport.com
Lina,
I will get the check in the mail today. You all did a wonderful job last night. I do appreciate it. Is there anyway that you could tell me how many cars they parked last night?
Thanks,
Angie
Angela Thomason
Vice President
Business Development
Community Relations
655 W. Grand Parkway South
Katy, Texas 77494
Ph: 713-554-xxxx
Cell: 281-414-xxxx
thomason@westboundbank.com
www.westboundbank.com
From: Peggy Mahoney-Santry <peggy.mahoney@xxxxx.com>
Date: Thu, January 3, 2008 11:38 am
To: sofia@mastervaletcustomtransport.com
Sofia:
Thanks and all went well for the event! Could you plez let me know the final count for the number of cars they parked so I will know for next year. At last count, there were 16 cars.
Thanks!
Peggy
Peggy Mahoney-Santry
Global OEM/FWS Marketing
Shell Lubricants
700 Milam, Houston, Texas, USA 77002
office: +1 713 546 xxxx
fax: +1 713 546 xxxx
mobile:+1 713 504 xxxx
home: +1 713 xxx xxxx
email:peggy.mahoney-santry@xxxxxcom
From: Laura McIngvale
Date: Wed, Dec 12, 2007 12:37 am
To: silky@mastervaletcustomtransport.com
Hello Silky
Just wanted to write a quick note and tell you how FABULOUS the party was because of you and your staff. They all were so professional and at the top of theirgame and I cannot tell you how many comments and rave reviews we got from all of our guests!
Thank you again for your hospitality, professionalism you all brought to our event!
Laura McIngvale
Westside Tennis and Fitness
From: Kelley Oncale <kelly@gmail.com>
Date: Nov 26, 2007 3:28 pm
To: silky@mastervaletcustomtransport.com
You have already impressed us with your costumer service! I faxed the form to you. The invitations are going out soon, so if the numbers go above what I thought (which they shouldn't), I will let you know. We are sending out invitations for 140, but that includes out of town family who we know will not come but we wanted to include. Thank you again for your wonderful customer service! I will be recommending you to my friends for their upcoming events.
Kelley Oncale
Date:
Thu, Dec 06, 2007 6:04 pm
Thank you for fitting us in at the last minute.
It was great.Thanks Richard
Richard van der Dys
richardv@donohos.com
Donoho's Jewellers
9590 Six Pines Dr.
The Woodlands, TX 77380
p.281.367.90xx
f.281.292.67xx
Date:
Wed, Dec 05, 2007 10:47 am
Hello Silky,
Just wanted to thank you for providing Valet service to our guests on Saturday night. The staff was professional in their appearance and communication skills! Thank you.
Gloria Nino Monacelli
Gloria Nino
President
Nino Corporate Lodging, Inc.
Nino & Associates, Inc.
Office 888-550-xxxx 713-964-4747
Fax 713-871-5909
www.relo-nino.com
Date:
Fri, Nov 30, 2007 5:41 pm
Thanks for the excellent work and feedback
BRIAN STUTT, CPC
MEDPOINT SEARCH
MAIN: 713-524-44xx
FAX: 713-800-6831
brians@medpointsearch.com
Date:
Wed, Nov 07, 2007 11:00 am
�
Silky, we are very happy with the service that we receive from Master Valet, so please do not think anything otherwise. We realize that there are hiccups in any business and have never had complaints specifically about the valets.
Thank you for all the attention.
Tony Thomas
Tony Thomas
The Tuscany Villa
281-693-42xx
www.thetuscanyvilla.com
tony@thetuscanyvilla.com
Date: Wed, October 31, 2007 6:19 am
Dear Sofia,
Thank you for your prompt attention to our event. I want to commend you on your professionalism and quick response.
Thanks again. We look forward to working with you.
Delfina Flores
713 545-24xx
www.al-fin.com
Date:
Mon, Oct 29, 2007 10:03 am
Silky,
Thanks for your company’s services last night. They were great!
I actually need a quote from you on another job. The job itself is in Burton, Texas at the Campsite. We are predicting 115 cars on Saturday night November 10th. The time frame will be 5:30/5:45 – 10:30 p.m. Let me know if you do jobs out of town and if so what you would charge.
Thank you!
Date: Wed, Oct 10, 2007 10:09 am
Silky,
Marc and I would like to thank you and your staff at Master Valet. Everyone was friendly and courteous to our guest. I guess one of the best indicators that everything went smoothly is that we never heard anything negative regarding the valet service from anyone during or after our event ...No news is good news! We only received positive comments and want you to know how much we appreciate your group for providing such a special part in making our event successful.
We will certainly call upon your Company's service again and will recommend Master Valet to our friends.
Thank you again for all of the help you were to us!
Dana Tate
Date: Thu, Oct 04, 2007 9:06 am
Hi Silky,
The valet parkers was great last night! The time went over, which I did not realize but Ernest gave me an additional invoice for $130.00 however I did not have my Company check book. I am putting the check in the mail today for $130.00.
Thank you for your service.
Shirley Thomas
Friendship Caterers
281-859-3065
Date:Thu, Aug 02, 2007 11:43 am
Silky,
I received the quote. Excellent pricing! I will be in touch with you all after I've made contact w/ my business partner on this.
Thank you!
Lana Flakes
Hi Silky,
I never got a chance to thank you after the fashion show but you guys did a fantastic job. I assume that were paid in full, and I wanted to double check that you had no additional costs. Just checking with all of my vendors that all tabs are settled up. Let me know and thanks again.
All best,
Lindsay
KEVIN KRIER & ASSOCIATES
430 West 14th Street, Ste. 506
New York, NY 10014
P: 212.431.0550
F: 212.242.8415
C: 646.221.4751
Date: Tue, Jun 26, 2007 11:33 am
We appreciate you very professional staff. Thank you very much and we look forward to doing business again.
Valorie
Valorie E. Armstrong
Director of Sales and Marketing
Village Park of Tanglewood
Managed by Brookdale Senior Living, Inc.
713.977.1400
Enriching the lives of those we serve with compassion, respect and excellence
Looks like everything is going to work out SO WELL! The NYC office is delighted! So happy to work with y'all again! Many, many, many, thanks for helping me to shine in my job! My relationship with your company has proved nothing but fruitful and incredible! If you are curious about the parent company the website is http://www.imgworld.com/. I will take care of everything.
XO,
SheriAnne
Dear Silky
Thank you very much for the great job everyone did for our party on Feb. 10!
Everything went smoothly and we appreciate your help. We will have another party for approximately 25 cars on July 13, 2007, so we want to reserve that date with you.
Please let me know if you will be available to be our valets for that evening, also.
Thanks again for helping to make our other event work so well.
Sincerely,
Rita Deddens
Happy New Year to you and all of your staff!
Thank you for everything again. Our event was a success. Please let your reference request contact me should they need to as I am back from vacation.
I wanted to give you a heads up for our upcoming dates for events which will all be like the last ones. 2 valets. Guests arrive at 7:30. Leave by about 11:00.
January 26
February 16
March 23
April 20
May 25
Thank You,
Shelby Butera
Executive Assistant
Capital Technologies, Inc.
Silky,
I just wanted to thank you for the excellent service we received last night. The staff was wonderful and they did an outstanding job. They even helped an elderly guest who accidentally ended up with his car in a ditch! From start to finish, I have nothing but high praise for your organization. Thank you for helping my father's birthday celebration go smoothly. I will not hesitate to recommend your service.
Thanks!
Amita
" I just want to thank you guys for the EXCELLENT SERVICE you provided at my residence, I most definitely will recomend you!"
E. Molinar M.D.
"No matter how large or small our events may be, it is always a pleasure to have Master Valet staff working for us! Their customer service is consistently five star -- efficient, timely and well organized. The first impression our guests receive set the stage for the balance of the evening. We know Master Valet will always give our guests ‘VIP' service." I recommend them unconditionally"
Townsend Home Team
YES! We were totally satisfied. They all did a great job.....no complaints. They were all very professional. I tried to keep them full with food and drinks. (soda only!) They did great! Please pass along this information.
Michelle Castro
SSI Supervisor
Cardon Healthcare Network, INC.
The Zivley's were very pleased with the valet service.
Monique Lopez-Thachar
Paralegal to W. Perry Zivley, Jr.
Silky,
I just wanted to let you know your guys did an excellent job on Wednesday. I could not have been more pleased. They certainly helped make a sad day go much easier and without any hassle.
Thank you once again,
Brenda
Silky,
Everything went smooth. I didn’t hear or have any complaints. WE APPRECIATE A JOB WELL DONE!
I was just thinking of the future in advance, how we would go about securing the next season’s opening night events here at the theatre. It would consist of 6 events starting September 2006 thru July 2007. That way I could send you a schedule and you automatically have it scheduled on your books.
Ramona Santiago
Executive Assistant
The Ensemble Theatre
Silky,
Just want to drop you a note to thank you and your firm for assisting us with our son’s wedding. Ernesto and his assistants arrived early and saved my day. I appreciate greatly your efforts to arrange for the service on such a short lead time (less than 2 hours). You were great and the guys did an excellent job. Several of the guest commented on the professionalism of Ernesto and his assistants with the valet service.
I called a close friend this evening that is going to have a larger event at his home in the near future. After talking with Nicholas, I know he will be calling.
Thank you again,
Don and Tracy C
From: Angela Prior a.prior@comcast.net
Date: Tue, Dec 14, 2010 12:19 am
To: silky@mastervaletcustomtransport.com
Your guys did a great job during the Christmas party. Thank you.
Angela M Prior, MS PhD
Epidemiology Solutions, LLC
4819 Laurel ST
Bellaire, Texas 77401
713-823-43xx
A.Prior@comcast.net
Subject: Thank you!
From: Melissa Fritsche melissa.fritsche@houstontech.org
Date: Tue, Nov 23, 2010 3:13 pm
To: silky@mastervaletcustomtransport.com
Hi Silky,
I just wanted to express my sincere gratitude for all your help with the valet today. I was so nervous yesterday about things so abruptly going awry, but you made me feel so much more at ease as soon as I spoke with you. What a smooth and easy process you made it.
I also really wanted to commend the attendants that came over today, especially our head attendant who worked out a great option for our terrible parking situation. It was a bit of a hassle figuring out exactly where to park, but they did a fabulous job - really wonderful and friendly guys. Even the attendees for our event complimented how nice they were.
Had to say thanks again. Have a wonderful Thanksgiving weekend!
Best,
Melissa Fritsche
Administrative Assistant
Houston Technology Center
410 Pierce Street
Houston, Texas 77002
Direct: 832-476-9281
Main: 713-658-1750
Fax: 713-658-1744
www.houstontech.org
From: Christina Rodrigues crodriguez@Neighborhood-Centers.org
Date: Fri, Nov 12, 2010 9:41 am
To: silky@mastervaletcustomtransport.com
Hello Silky;
Thank you for soliciting our feedback. Your staff was on time and very professional. They listened to our host and their wishes about how the cars should enter and exit the property. All three were courteous and professional.
We will definitely consider using Master Valet again in the future.
Christina Rodriguez
Assistant Director of Volunteer Engagement and
Special Events
Neighborhood Centers Inc.
Lifting Hearts. Building Futures.
P: 713.669.5271
F: 713.669.5236
www.neighborhood-centers.org
A United Way Agency
From: Mandy Millen mandy@everlittledetailevents.com
Date: Mon, Oct 25, 2010 9:21 pm
To: silky@mastervaletcustomtransport.com
Silky,
Everything was great, I will definitely use you again for any valet needs. Thanks so much,
Mandy Millen
Every Little Detail Weddings & Events
www.everylittledetailevents.com
713.851.669x
Subject: Re: Revised Contract for services;
From: Stephanie Welch info@theadamsgroup.com
Date: Fri, Oct 15, 2010 10:10 am
To: silky@mastervaletcustomtransport.com
I just wanted to let you know that Ernest and his team did a wonderful job on valet service for us on both Wednesday and Thursday this week – thank-you! Ernest was very helpful and it was great to have such excellent service. We appreciate it!
Stephanie Welch
The Adams Group
Subject: Re: Revised Contract for services;
From: jeff bradley jefftex3@att.net
Date: Wed, Sep 22, 2010 6:43 am
To: silky@mastervaletcustomtransport.com
YOU SERVICE WAS TOP NOTCH!!!! I WILL EXPLAIN THIS NEW CONTRACT FOR DECEMBER 2010 EVENT TO MRS. WHITFIELD, AND WILL FAX IT BACK TOMORROW.
MANY MANY MANY THANKS!!
JEFF
Subject: RE: Requesting Information from Master Valet Parking
From: dgreggjr@gregggregg.com
Date: Sat, July 03, 2010 11:47 am
To: ernest@mastervaletcustomtransport.com
Silky took care of getting my services scheduled for today, she's efficient and pleasant. Sorry for short notice. Thank you.
Dick Gregg Jr.
dgreggjr@gregg-gregg.com
16055 Space Center Boulevard
Houston, Texas 77062
Phone: (281) 480-12xx Fax: (281) 480-12xx
www.gregg-gregg.com
Subject: Re: Limo Contract/Agreement;
From: Debbie Simpson dubblebubble00@yahoo.com
Date: Mon, Jun 07, 2010 10:18 am
To: silky@mastervaletcustomtransport.com
Hi Silky,
Thank you for everything.
The limo service was nice, and Jeremy and Valerie said the chauffeur was super. It all worked out great.
Again, thank you so much.
Debbie Simpson
Subject: RE: Event outcome
From: "Ada Petro" adapetr@sbcglobal.xxx
Date: Sun, May 02, 2010 11:32 pm
To: silky@mastervaletcustomtransport.com
Silky,
The services were outstanding as usual. I appreciate the professional and courteous attention you and the valet staff have given to me over the years. It is a pleasure doing business with you and your company.
Thank you for your follow-up and I hope you have a great day.
Ada Petr
Subject: RE: Event outcome
From: "Ada Petro" adapetr@sbcglobal.xxx
Date: Sun, May 02, 2010 11:32 pm
To: silky@mastervaletcustomtransport.com
Silky,
The services were outstanding as usual. I appreciate the professional and courteous attention you and the valet staff have given to me over the years. It is a pleasure doing business with you and your company.
Thank you for your follow-up and I hope you have a great day.
Ada Petr
Subject: RE: Confirmation & Reminders for valet services
From: "Sandra Shaffer" sandra@personaspa.xxx
Date: Fri, April 09, 2010 10:12 am
To: sofia@mastervaletcustomtransport.com
Thank you for coordinating your services and having a team that took great care of our clients!
Sandra
Subject: RE: Confirmation & Reminders for valet services
From: "Jennie Perry" jperry@pdq.xxx
Date: Wed, April 28, 2010 9:13 am
To: sofia@mastervaletcustomtransport.com
Thanks for the great service at our event last night.
Jennie Perry
Subject:
From: "Hickl, Jeffery A. (US-Houston)" hickl@deloitte.xxx
Date: Wed, Apr 07, 2010 2:18 pm
To: silky@mastervaletcustomtransport.com
Silky,
I wanted to thank the valet team and the limo driver for the services provided the night of our wedding. I heard nothing but good things about the valet service and even heard they had to help push a couple cars out that had got stuck in the yard. Also, the limo was first class and a was much more than we expected. It was an extremely relaxing ride after an eventful day.
We were not as well prepared as we would have liked that night and did not have cash to tip the valet and limo driver. We have a tip that we would like each of the 5 valets and limo driver to have. Please let me know if it is ok to drop it by your location on Wirt Road. It would be cash so I would prefer not to mail.
Thanks again for everything. We were very pleased with the services.
Jeff Hickl
From: "Lori Alexander"
Date: Mon, Feb 01, 2010 5:47 pm
To: silky@mastervaletcustomtransport.com
Hello,
I wanted to email a quick thank you to everyone who helped make Saturday night a success. I am taking off the next two days to recuperate, but will send everyone a more official thank you when I return!
We couldn't have thrown this premiere event without all of our Houston Press staff, artists, sponsors, restaurants, performers, fashion show participants, and of course the people behind the scenes, Excel Pours, AVTS, Master Valet, Ray from Aztec, WashAmerica, and Le Jardiniere.
Our editorial department works extremely hard to find the artists and organizations worthy of our MasterMinds Awards. Thank you!
A BIG THANK YOU to Jon Deal and his crew, for so graciously letting us host our event at Winter Street.
Hope to work with you all again next year!
Hugs, hugs, hugs for my two Marketing Department girls, Krissy and Picos. They are the best help I could ever ask for.
Sincerely,
Lori
RE: [FWD: Your custom quote;]
From: "CHER BINKS" CherBinksEvents@comcast.net
Date: Mon, Jan 18, 2010 8:43 am
To: silky@mastervaletcustomtransport.com
Silky:
Thank you for your help on Saturday. Your boss/owner was �on his game� and, believe it or not, the customer has no idea there was a snag.
I wrote him a check, so just send me an invoice for my file.
FYI � this is the first time this client has �allowed� me to use my valet � they have their own but I pushed a bit and I�m so glad I did.
Good job � thanks for quick response.
Chow for now,
Cher Binks
Event Rentals & Consulting
Tel: (281) 235-2992
Fax: (281) 749-8290
e-mail: CherBinksEvents@comcast.net
"we cannot become what we need to be by remaining what we are ...."
Subject: Hello
From: "Judy Andrews" Judithphdjud@yahoo.com
Date: Tue, Dec 22, 2009 12:58 pm
To: silky@mastervaletcustomtransport.com
Silky,
The valets did a great job, thanks so much.
Judith Andrews Ph.D.
240 Kipling
Houston, TX 77098
Office: (713)528-65xx
Cell: (281)788-78xx
judithphdjud@yahoo.com
From: "Channing Smith"
Date: Tue, Nov 17, 2009 3:03 pm
To: silky@mastervaletcustomtransport.com
You guys did great last year, I would love to use ya�ll again this year. Call me to set it up....
Channing Smith, Events Coordinator
Associated Builders & Contractors
3910 Kirby Drive, Suite 131, Houston 770989
O 713.523.6222 | F 713.874.0747
www.abchouston.org
From: "Jennie Perry"
Date: Wed, Oct 21, 2009 12:24 pm
To: sofia@mastervaletcustomtransport.com
All went well at our party last night, many complements on your staff.
Thank you very much,
Jenny Perry
From: "angie"
Date: Tue, Apr 07, 2009 11:20 am
To: silky@mastervaletcustomtransport.com
What an awesome crew y'all have!!!!!!
Thank you for working with us. It was a great night and your guys were very professional.
I will pass your name along at our next Houston-area marketing meeting for sure.
Angie
Marketing Director
Chick-fil-A of Sugar Land
281-768-9251
http://www.cfasugarland.com/
From: "Juliana Villarreal"
Date: Tue, Apr 07, 2009 11:20 am
To: silky@mastervaletcustomtransport.com
Hi Silky!
Thanks for everything Friday night. The service was great and Efrain was very nice and helpful. I didn't get to go outside at all during the evening, but I heard good things about you guys.
Thanks again.
Juliana.
From: Laren Aglubat <lauren.aglubat@xxxxxx.com>
Date: Thu, Mar 19, 2009 6:43 pm
To: silky@mastervaletcustomtransport.com
Hi Silky!
Thank you so much for revising and sending me the new quotes!! I will print them out tommorrow and will let you know which quote we decide to go with so then we can confirm everything with a contract!
I appreciate you taking the time to talk everything through with me and I feel very confident knowing that you all are very familiar with the area and neighborhood.
I will get back with you tomorrow first thing!
Thank you,
Lauren Aglubat
From: "Julie Nelson" <julie@corporatecatering.com>
Date: Mon, Mar 02, 2009 2:51 pm
To: sofia@mastervaletcustomtransport.com
Quote looks awesome. I am using yours to submit. I will let you know when I find out if your are booked or not and give you a credit card number.
Thanks!
Julie Nelson
Corporate Catering
Phone: 281-977-xxxx
Cell: 713-303-xxxx
Fax: 713-758-xxxx
www.corporatecateringconcierge.com
From: Lessa Love <leesa_love@administaff.xxx>
Date: Wed, Feb 11, 2009 3:18 pm
To: silky@mastervaletcustomtransport.com
Thanks to both of you! You all are always so professional. It is a pleasure to work with your company.
Leesa Love
From: Virginia Reismen EdD"
Date: Tue, Feb 03, 2009 10:49 am
To: silky@mastervaletcustomtransport.com
Dear Silky,
We are in need of your services again as we plan another party. My daughter and I have both used your company in the past and have been so impressed.
Here is what we need:
We are planning a shower on April 23, 2009 for about 70 people. I will have a better understanding of actual numbers a little later. The address is 9xx Chatsworth, Houston, Texas 77024. This is off Memorial and Buckingham. Your company was there for her Christmas party in December. Please let me know what we need to do from here and if you, in fact, have that day available. The party will be from noon to 2.
Most sincerely,
Virginia Reismen
713.984.xxxx
From: Calvin Brown <cbrown@horizonbay.xxx>
Date: Fri, Jan 23, 2009 3:12 pm
To: silky@mastervaletcustomtransport.com
Silky,
Your team did an excellent job for us. Could you please send me an invoice?
Thanks,
Calvin Brown
Executive Director
The Terrace at MemorialCity
11900 Barryknoll Lane
Houston, Texas 77024
Office: 713-932-xxxx
Fax: 713-932-xxxx
www.horizonbay.com
From: "Hyde, Lydia" Hyde@tamu.xxx
Date: Wed, December 10, 2008 10:00 am
To: lina@mastervaletcustomtransport.com
Lina,
Can you add an additional $180 to the invoice for the tip for the guys and resend me an updated final invoice? Each should receive $30. They did an awesome job! I hate that it was so cold. All the guest were very appreciative of having the valet available! Thanks so much for your great service.
Lydia Hyde
Events Coordinator
Office of the Chancellor
The Texas A&M University System
200 Technology Way, Suite 2043
College Station, Texas 77845
OFFICE 979.458.63xx
CELL 979.777.xxxx
FAX 979.458.60xx
Hyde@tamu.xxx
From: Jereme Morris <perfectionplanning@xxxxx.com>
Date: Fri, Nov 14, 2008 10:06 pm
To: sofia@mastervaletcustomtransport.com
Hello Sofia and Silky:
I want to thank you for the help with the Party. The Three Guys you sent me were great. They helped set the mood of the party.
Thanks again.
Jereme Morris
Date: Fri, Nov 3, 2008 5:13 pm
Excellent pricing my friend! From now on, you get all of my business! I am sending this to San Antonio for signature and have asked them to sign and send back tonite. If you don't have it by noon tomorrow, please let me know and I will take the matter in to my own hands.
Thanks a million!
Melissa Krauser
From: Shirl Riccetti < sriccetti@xxxxx.net>
Date: Tue, Oct 7, 2008 8:45 am
To: silky@mastervaletcustomtransport.com
Silky:
Another note to tell you how pleased we were with your Valet Service. The men were very polite and smiling. They even closed the gates in the extra lot, which I personally appreciated.
Thank you,
Shirl Riccetti
From: Hector Sanchez <hdsanchez@xxxxxxxx.net>
Date: Wed, Aug 20, 2008 6:13 pm
To: silky@mastervaletcustomtransport.com
Silky,
I like the price and the speedy response! No need for the three dollar charge to the guests. I would like a contract to book your services for this night. Thank you so much for everything! We need to sit and discuss service for my restaurant! The address for the function is 11922 Gallant Ridge Lane in the Royal Oaks Country Club Community.
Thank you again!
David Sanchez
From: Kathy Gilmore <kndgilmore2@xxxxxxx.net>
Date: Sun, May 18, 2008 9:57 pm
To: silky@mastervaletcustomtransport.com
Thanks Silky, It was a great wedding service at Heaven on Earth. I will check any upcoming events when I get in to the office tomorrow.
Kathy Gilmore
From: Paula Narcisse <pnarcisse@xxxxxxx.net>
Date: Mon, May 5, 2008 5:20 am
To: silky@mastervaletcustomtransport.com
Hello Silky,
Everything turned out awesome!!!!!!!!! I will definitely use your service again! Thanks for the great work!!!
Paula Narcisse
From: Events by Susan
Date: Sun, Mar 16, 2008 8:25 pm
To: silky@mastervaletcustomtransport.com
Dear Silky and Staff,
Thank you for an Excellent Job on Saturday, March 8 ( Webb-Day Wedding). What a great team! The clients were very pleased and the guest were delighted to have valet services.
Happy Easter,
Susan and Staff
http://www.events-by-susan.com/
From: Angie Thomason <thomason@xxxxxxx.com)
Date: Fri, January 18, 2008 9:46 am
To: lina@mastervaletcustomtransport.com
Lina,
I will get the check in the mail today. You all did a wonderful job last night. I do appreciate it. Is there anyway that you could tell me how many cars they parked last night?
Thanks,
Angie
Angela Thomason
Vice President
Business Development
Community Relations
655 W. Grand Parkway South
Katy, Texas 77494
Ph: 713-554-xxxx
Cell: 281-414-xxxx
thomason@westboundbank.com
www.westboundbank.com
From: Peggy Mahoney-Santry <peggy.mahoney@xxxxx.com>
Date: Thu, January 3, 2008 11:38 am
To: sofia@mastervaletcustomtransport.com
Sofia:
Thanks and all went well for the event! Could you plez let me know the final count for the number of cars they parked so I will know for next year. At last count, there were 16 cars.
Thanks!
Peggy
Peggy Mahoney-Santry
Global OEM/FWS Marketing
Shell Lubricants
700 Milam, Houston, Texas, USA 77002
office: +1 713 546 xxxx
fax: +1 713 546 xxxx
mobile:+1 713 504 xxxx
home: +1 713 xxx xxxx
email:peggy.mahoney-santry@xxxxxcom
From: Laura McIngvale
Date: Wed, Dec 12, 2007 12:37 am
To: silky@mastervaletcustomtransport.com
Hello Silky
Just wanted to write a quick note and tell you how FABULOUS the party was because of you and your staff. They all were so professional and at the top of theirgame and I cannot tell you how many comments and rave reviews we got from all of our guests!
Thank you again for your hospitality, professionalism you all brought to our event!
Laura McIngvale
Westside Tennis and Fitness
From: Kelley Oncale <kelly@gmail.com>
Date: Nov 26, 2007 3:28 pm
To: silky@mastervaletcustomtransport.com
You have already impressed us with your costumer service! I faxed the form to you. The invitations are going out soon, so if the numbers go above what I thought (which they shouldn't), I will let you know. We are sending out invitations for 140, but that includes out of town family who we know will not come but we wanted to include. Thank you again for your wonderful customer service! I will be recommending you to my friends for their upcoming events.
Kelley Oncale
Date:
Thu, Dec 06, 2007 6:04 pm
Thank you for fitting us in at the last minute.
It was great.Thanks Richard
Richard van der Dys
richardv@donohos.com
Donoho's Jewellers
9590 Six Pines Dr.
The Woodlands, TX 77380
p.281.367.90xx
f.281.292.67xx
Date:
Wed, Dec 05, 2007 10:47 am
Hello Silky,
Just wanted to thank you for providing Valet service to our guests on Saturday night. The staff was professional in their appearance and communication skills! Thank you.
Gloria Nino Monacelli
Gloria Nino
President
Nino Corporate Lodging, Inc.
Nino & Associates, Inc.
Office 888-550-xxxx 713-964-4747
Fax 713-871-5909
www.relo-nino.com
Date:
Fri, Nov 30, 2007 5:41 pm
Thanks for the excellent work and feedback
BRIAN STUTT, CPC
MEDPOINT SEARCH
MAIN: 713-524-44xx
FAX: 713-800-6831
brians@medpointsearch.com
Date:
Wed, Nov 07, 2007 11:00 am
�
Silky, we are very happy with the service that we receive from Master Valet, so please do not think anything otherwise. We realize that there are hiccups in any business and have never had complaints specifically about the valets.
Thank you for all the attention.
Tony Thomas
Tony Thomas
The Tuscany Villa
281-693-42xx
www.thetuscanyvilla.com
tony@thetuscanyvilla.com
Date: Wed, October 31, 2007 6:19 am
Dear Sofia,
Thank you for your prompt attention to our event. I want to commend you on your professionalism and quick response.
Thanks again. We look forward to working with you.
Delfina Flores
713 545-24xx
www.al-fin.com
Date:
Mon, Oct 29, 2007 10:03 am
Silky,
Thanks for your company’s services last night. They were great!
I actually need a quote from you on another job. The job itself is in Burton, Texas at the Campsite. We are predicting 115 cars on Saturday night November 10th. The time frame will be 5:30/5:45 – 10:30 p.m. Let me know if you do jobs out of town and if so what you would charge.
Thank you!
Date: Wed, Oct 10, 2007 10:09 am
Silky,
Marc and I would like to thank you and your staff at Master Valet. Everyone was friendly and courteous to our guest. I guess one of the best indicators that everything went smoothly is that we never heard anything negative regarding the valet service from anyone during or after our event ...No news is good news! We only received positive comments and want you to know how much we appreciate your group for providing such a special part in making our event successful.
We will certainly call upon your Company's service again and will recommend Master Valet to our friends.
Thank you again for all of the help you were to us!
Dana Tate
Date: Thu, Oct 04, 2007 9:06 am
Hi Silky,
The valet parkers was great last night! The time went over, which I did not realize but Ernest gave me an additional invoice for $130.00 however I did not have my Company check book. I am putting the check in the mail today for $130.00.
Thank you for your service.
Shirley Thomas
Friendship Caterers
281-859-3065
Date:Thu, Aug 02, 2007 11:43 am
Silky,
I received the quote. Excellent pricing! I will be in touch with you all after I've made contact w/ my business partner on this.
Thank you!
Lana Flakes
Hi Silky,
I never got a chance to thank you after the fashion show but you guys did a fantastic job. I assume that were paid in full, and I wanted to double check that you had no additional costs. Just checking with all of my vendors that all tabs are settled up. Let me know and thanks again.
All best,
Lindsay
KEVIN KRIER & ASSOCIATES
430 West 14th Street, Ste. 506
New York, NY 10014
P: 212.431.0550
F: 212.242.8415
C: 646.221.4751
Date: Tue, Jun 26, 2007 11:33 am
We appreciate you very professional staff. Thank you very much and we look forward to doing business again.
Valorie
Valorie E. Armstrong
Director of Sales and Marketing
Village Park of Tanglewood
Managed by Brookdale Senior Living, Inc.
713.977.1400
Enriching the lives of those we serve with compassion, respect and excellence
Looks like everything is going to work out SO WELL! The NYC office is delighted! So happy to work with y'all again! Many, many, many, thanks for helping me to shine in my job! My relationship with your company has proved nothing but fruitful and incredible! If you are curious about the parent company the website is http://www.imgworld.com/. I will take care of everything.
XO,
SheriAnne
Dear Silky
Thank you very much for the great job everyone did for our party on Feb. 10!
Everything went smoothly and we appreciate your help. We will have another party for approximately 25 cars on July 13, 2007, so we want to reserve that date with you.
Please let me know if you will be available to be our valets for that evening, also.
Thanks again for helping to make our other event work so well.
Sincerely,
Rita Deddens
Happy New Year to you and all of your staff!
Thank you for everything again. Our event was a success. Please let your reference request contact me should they need to as I am back from vacation.
I wanted to give you a heads up for our upcoming dates for events which will all be like the last ones. 2 valets. Guests arrive at 7:30. Leave by about 11:00.
January 26
February 16
March 23
April 20
May 25
Thank You,
Shelby Butera
Executive Assistant
Capital Technologies, Inc.
Silky,
I just wanted to thank you for the excellent service we received last night. The staff was wonderful and they did an outstanding job. They even helped an elderly guest who accidentally ended up with his car in a ditch! From start to finish, I have nothing but high praise for your organization. Thank you for helping my father's birthday celebration go smoothly. I will not hesitate to recommend your service.
Thanks!
Amita
" I just want to thank you guys for the EXCELLENT SERVICE you provided at my residence, I most definitely will recomend you!"
E. Molinar M.D.
"No matter how large or small our events may be, it is always a pleasure to have Master Valet staff working for us! Their customer service is consistently five star -- efficient, timely and well organized. The first impression our guests receive set the stage for the balance of the evening. We know Master Valet will always give our guests ‘VIP' service." I recommend them unconditionally"
Townsend Home Team
YES! We were totally satisfied. They all did a great job.....no complaints. They were all very professional. I tried to keep them full with food and drinks. (soda only!) They did great! Please pass along this information.
Michelle Castro
SSI Supervisor
Cardon Healthcare Network, INC.
The Zivley's were very pleased with the valet service.
Monique Lopez-Thachar
Paralegal to W. Perry Zivley, Jr.
Silky,
I just wanted to let you know your guys did an excellent job on Wednesday. I could not have been more pleased. They certainly helped make a sad day go much easier and without any hassle.
Thank you once again,
Brenda
Silky,
Everything went smooth. I didn’t hear or have any complaints. WE APPRECIATE A JOB WELL DONE!
I was just thinking of the future in advance, how we would go about securing the next season’s opening night events here at the theatre. It would consist of 6 events starting September 2006 thru July 2007. That way I could send you a schedule and you automatically have it scheduled on your books.
Ramona Santiago
Executive Assistant
The Ensemble Theatre
Silky,
Just want to drop you a note to thank you and your firm for assisting us with our son’s wedding. Ernesto and his assistants arrived early and saved my day. I appreciate greatly your efforts to arrange for the service on such a short lead time (less than 2 hours). You were great and the guys did an excellent job. Several of the guest commented on the professionalism of Ernesto and his assistants with the valet service.
I called a close friend this evening that is going to have a larger event at his home in the near future. After talking with Nicholas, I know he will be calling.
Thank you again,
Don and Tracy C
Office Tel. (713) 468-4299
Office Fax (713) 467-4593
Office Fax (713) 467-4593
© 2011 Master Valet & Custom Transport, Inc. - All Rights Reserved